master index – all indicators – GRI reference

					Page Nos
Sustainability Factor	Sub-items	Ref No.	Description of issue	GRI Ref	SR*	AR**
Transformation	Ownership	T1	Transfer of economic interest to black people	2.5, 2.8	5	7, 10
	Management control	T2.1	Empowerment at a board level	LA14	-	7, 47
		T2.2	Empowerment at a company executive level	LA14	-	47
	Employment equity and diversity	T3.1	Leadership capacity for employment equity	LA14	5	47
		T3.2	Employment equity status	LA14	5	47
	Skills development	T4	Transformation through skills development		5	48
	Preferential (BEE) procurement	T5.1	Leadership capacity for preferential procurement		-	-
		T5.2	Preferential procurement status		5	-
	Enterprise development	T6.1	Enterprise development in value chain	HR1	5	-
		T6.2	Preferential terms in the form of non-recoverable contributions to small/BEE enterprises	EC1	-	-
		T6.3	Preferential terms in the form of recoverable contributions to small/BEE enterprises		-	-
	Access to credit	T7.1	Access to services for lower LSM groups		10	39
	Consumer education	T7.2	Educational initiatives for consumers – lower LSM Groups	PR3	-	39
	Residual – Industry initiatives	T8.1	Industry transformation or developmental initiatives – group level	EC8	7	-
		T8.2	Industry transformation or developmental initiatives – divisional level	EC8	-	-
	Residual/csi/Social development	T8.3	Contribution to and performance of the Woolworths Trust	EC1	6	-
		T8.4	Divisional csi or community development support	EC1	6	-
		T8.5	Distribution of surplus products/unsold inventory	EC1	6	-
		T8.6	The MySchool project	EC8	6	-
Social
Social People	Structures to manage employee relations	SP1.1	Freedom of association and union recognition	LA4, LA10, HR5	-	48
		SP1.2	Workplace/communication forums	LA4, HR5	7	48
		SP1.3	Prevention of discrimination in the workplace	HR4, HR10	7	47
		SP1.4	Workforce profile and conditions of employment	LA1, EC7	7	47,48
		SP1.5	Disciplinary processes including appeal/non-retaliation practices	HR8	7	-
	Performance and talent retention	SP2.1	Employee satisfaction	LA2	7	48
		SP2.2	Training for functional and advanced people development	LA11	7	48
		SP2.3	Long term talent acquisition and retention	LA12	5,7	48
		SP2.4	Business restructuring and workforce consultation	LA5	7	-
	Reward and recognition	SP3.1	Linkages between executive pay and financial / non-financial performance	4.5	-	26, 27
		SP3.2	Employee remuneration and benefits	LA3, EC3, EC5	7	26, 48
	Sustainability leadership	SP4	Systems/training for sustainability management	HR3	1	9
Social –
Health and safety
	Workplace health	SH1.1	Workplace health (physical)	LA7, LA9	8	-
	Workplace H&S – employee and customer	SH1.2	Instore workplace health and safety	LA7, LA9	8	-
	Safety – drivers	SH1.3	Road safety via appropriate driver conditions	LA7, LA9	-	-
	Safety – vehicles	SH1.4	Road safety via fleet systems and maintenance	LA7, LA9	-	-
	Safety – loading and storing	SH1.5	Safety of loading, moving and storing goods at warehouse and stores	LA9	-	-
	Safety – training security goods	SH1.6	Training of security guards and treatment of those suspected of theft	HR9	8	-
	Employee (emotional) wellbeing	SH2.1	Provision of on-site facilities and counselling for employees	LA6	8	48
		SH2.2	Counselling or psychological support for those in need	LA6	8	48
	Employee wellbeing –
	workplace environment	SH2.3	Quality of life for employees and visitors	LA6	8	48
	HIV/Aids	SH3.1	HIV/Aids for employees	LA8	8	48
	Other chronic diseases	SH3.2	Other chronic illnesses	LA6	8	-
Social – Supply chain
	Social conditons in supply chain	SS1	Social conditions in supply chain	HR2, HR6, HR7	9	-
Social –
Sustainable Products	Innovation	SPr1.1	Innovation – with reference to sustainability	PR1	9	-
	Fair-trade™	SPr1.2	Reference to the Fair-trade™ label or concept	PR3	10	-
	Health/nutrition	SPr1.3	Health and nutrition of foods	PR1	9	-
	Responsible lending practices	SPr1.4	Affordability, credit vetting and unsolicited lending	PR3	10	39
	Interest bearing terms	SPr1.5	Fair financial services pricing (interest rates)	PR3	10	22
	Non-interest product terms	SPr1.6	Fair pricing and value associated with non-interest bearing services	PR3	10	-
	Debt collection	SPr1.7	Responsible debt collection (including outsourced debt collection)		-	22, 39
	Customer satisfaction	SPr2	Treatment of customers/customer satisfaction	PR5	10	-
	Safety of Products to consumers	SPr3.1	Product design with respect to health and safety	PR1	10	-
		SPr3.2	Product manufacture with respect to health and safety	PR2	10	-
	Labelling	SPr4	Labelling relating to Woolworths product lines	PR3	11	-
	Product recall	SPr5.1	Identify and recall of products that are unsafe or faulty	PR4	10	22
		SPr5.2	Removing of products in response to product recall instruction	PR4	10	22

					Page Nos
Sustainability Factor	Sub-items	Ref No.	Description of issue	GRI Ref	SR*	AR**
Social – Info &
communications	Ethical advertising	SI1.1	Transparency and truth in advertising	PR6, PR7	11	-
		SI1.2	Appropriateness (non-offensive) advertising	PR6, PR7	11	-
	Sustainability content	SI2.1	Representation of sustainability concept in product advertising and promotion	PR6	11	-
	Corporate communications (External)	SI2.2	Representation of sustainability concept within internal and
			external communications	PR6	11	-
		SI2.3	Disclosure of and access to (non-financial) information	PR8, PR9	10	-
	Consumer privacy	SI3	Consumer privacy	PR8, PR9	11	-
	Sustainability research	SI4	Inclusion of sustainability research as an integral part of customer research	PR5	-	-
Environment	Operations & Supply base	E1.1	Waste, water, energy usage in the supply base	EN4, EN10	12	-
	Waste	E1.2	Reduction, re-use and recycling of waste from product packaging	EN1, EN2, EN20	12	-
		E1.3.1	Distribution and sale of carrier (plastic or reusable) bags	EN1, EN2	12	-
		E1.3.2	Recycled/recycling/re-use of plastic instore items	EN2	12	-
		E1.4.1	Waste management of marketing material	EN20	12	-
		E1.4.2	Re-use and recycling of visual/merchandising material	EN2	12	-
		E1.5	Waste generated from operations including stores and supply chain	EN20	12	-
		E1.6.1	Re-use of IT equipment		12	-
		E1.6.2	Reduction or re-use IT consumable items		12	-
		E1.6.3	Safe disposal of IT products that are of a hazardous nature	EN24	12	-
		E2.1	Energy usage in the supply base	EN3	12	-
	Energy usage	E2.1.1	Electrical energy usage resulting from operations	EN3, EN6	12	-
	Fuel Usage – 'mobile'	E2.2	Reduction in usage of fossil fuels	EN6	12	-
		E2.2.1	Optimisation of fuel usage through effective fleet management	EN6	12	-
		E2.2.2	Optimisation of fuel usage through logistics management	EN6, EN29	12	-
		E2.2.3	Optimisation of efficiency utilising intermodal transport systems	EN6, EN29	12	-
		E2.2.4	Conversion to use of bio fuels	EN5, EN29	12	-
		E2.2.5	Optimisation of loading/vehicle use efficiency	EN6, EN29	12	-
	Energy usage-transport distance	E2.3	Environmental impact from reduction in product transport distance	EN6, EN29	13	-
	Water usage	E3.2	Management of water usage of operations through recycling/
			reuse and treatment	EN9, EN11, EN21	12, 4	-
	Biodiversity	E4.1	Biodiversity in supply chain	EN15	12	-
	Animal welfare	E5.1	Rearing and slaughtering of animals and use of such animal products	EN26	13	-
		E5.2	Testing of products on animals	EN26	13	-
	Noise management	E6	Manage or reduce excessive noise levels	EN26	13	-
	Refrigeration/air quality management	E7	Reduce harmful impact of refrigerants for both ambient
			and chilled cooling systems	EN17, EN18, EN23	13	-
	Vehicle loading	E8	Vehicle loading	E29	12, 13	-
	Building design	E9	Design, build and renovate buildings along sustainability lines	EN6, EN28, SO1	13	-
Economic
	Economic – value added	EC1	Economic value generated and distributed	EC1, EC4	7	1
		EC2	Paying suppliers, including penalty arrangements	EC6	-	-
	Economic contribution – via employment	EC4	Employment statistics and trends	LA1	-	47
	Economic local procurement	EC5	Sourcing from local suppliers	EC6	7	8
	Economic – Indirect impacts	EC6	Capital investment in owned and leased buildings	2.8, EC9	-	10
Governance
	Governance structures	G1.1	Board structure, governance procedures, committee structures	4.1	4	18-13
		G1.2	Provision of a mandate for sustainability within the organisation	4.8	4	9
		G1.3	Governance of sustainability	4.9, 4.10	4	-
	Stakeholder engagement	G4.1.1	Engagement of stakeholders	4.14 - 4.17	2-3	-
		G4.1.2	Process of stakeholder engagement across the organisation	4.14 - 4.17	2-3	-
		G4.1.3	Managing government engagement	SO4	2-3	-
		G4.1.4	Managing political contributions	SO5	6	-
	Risk management	G2.1	Risk management and review strategy	4.11	-	21-23
		G2.2	Risk management and review process at business unit level	4.11	-	21-23
		G2.3	Managing the interface between risk and sustainability	4.11	-	-
	Ethics and organisational integrity	G4.2	Ethics policy and management of ethical practices		-	30
	Sustainability reporting	G4.3.1	Sustainability reporting	3.1-3.6	1-16	-
		G4.3.2	Assurance/verification of sustainability report	3.15	1	-
	Accounting and auditing	G5.1	Accounting and auditing as per King II		-	18-31
		G5.2	Including external auditors for non-audit services		-	18-31
		G5.3.1	“Level of disclosure of financial information”		4	-
		G5.3.2	Accessibility of financial information	2.7	-	-
	Compliance and enforcement	G6.1	Compliance with company governance policies	SO2	-	18-31
		G6.2.1	Company-wide compliance with laws and regulations	SO3	4	18-31
		G6.2.2	Divisional compliance with laws and regulations	SO3	-	-

* SR = Sustainability report
**AR = Annual report

Note: Some indicators in gri’s g3 have not yet been included in the Woolworths index. These will be evaluated during the year ahead and, based on their relevance to the business, may or may not be included in the Woolworths index and, in turn, reported against in the 2007 sustainability report.