Factor description Sub-item description Issue description GRI ref no Assurance
I = Internal
E= External
Status Priority
(High = 6,
Medium = 5,
Low = 3/4)
   Economic Economic value Economic value generated and distributed – disclosure of information relating to direct economic impact EC1, EC9 E L
  Paying suppliers, including penalty arrangements EC1 I L
  Comparison of standard entry level wage to SA minimum wage LA1 I L
  Local procurement EC6 I H
  Financial implications, risks and opportunities associated with climate change 1.2 I M
    Understanding and describing significant indirect economic impacts (e.g.multiplier effects)

EC9

I L
   Governance Governance structures Board structure, governance procedures, committee structures in line with Companies Act, JSE listing requirements, King II (and potentially King III) 4.1– 4.3, 4.7,LA13 I L
  Mandate for sustainability and staff awareness 1.1 I L
  Governance of sustainability 4.1 – 4.4 I M
    4.9, 4.10    
       Risk management Risk management  and review strategy 1.2 I L
  Managing the interface between risk and sustainability 1.2 I H
       Stakeholder engagement Stakeholder engagement at a business unit level 4.14 - 4.17 I H
  Stakeholder engagementgroup co-ordination and representation 4.12, 4.14 – 4.17, SO5 I H
  Engagement with government 4.12, 4.14, SO5 I H
  Managing political donations SO6 I L
  Ethics and organisational integrity Adherence to the Woolworths Code of ethics 4.8, S02 I M
       Sustainability reporting Timely and appropriate reporting 3.1 – 3.8, 3.11 I M
  Alignment of Woolworths sustainability reporting to GRI 3.1 – 3.6 E L
  Assurance/verification of sustainability data and reporting by professional assurance provider as well as potential alternatives (e.g. external competent stakeholders or stakeholder panel) 3.13 N/A L
       Accounting and auditing Accounting and auditing as per IFRS (International financial reporting standards) 3.13 E L
Governance Accounting and auditing Regulation of the use of external auditors in the provision of non-audit services N/A E L
  Disclosure of financial information over and above the IFRS requirements N/A E L
  Accessibility of financial information 2.7 I L
  Compliance and enforcement Compliance with company governance policies SO2 I L
Company-wide compliance with laws and regulations SO8, 4.12, 4.13 EN28, PR9 I L
  Integrated sustainability requirements for suppliers Integrated sustainability requirements and guidelines for suppliers N/A I H
  (integrating revised code of business principles, environmental best practices and BEE requirements)   I    
Social Structures to manage employee relations Freedom of association and union recognition LA4 – 5, HR5 I L
Communication with employees (e.g. through newsletters, workplace communication forums, etc.) LA4 – 5, HR5 I L
Prevention of discrimination in the workplace HR4, HR10 I L
Workforce profile and conditions associated with category of employee LA1 – 2 I H
Discipline in the workforce HR5 I L
Performance and talent retention Employee satisfaction LA11/12, 4.14 I H
  Training for functional and advanced people development LA11/12 I H
  Appropriate talent acquisition LA12 I M
  Business restructuring and workforce consultation LA5 I L
Reward and recognition Linkages between executive pay and financial/non-financial performance 4.5 I L
  Employee remuneration and benefits LA3, EC3, EC5 I L
Sustainability leadership Systems/training for sustainability management HR11, EN26 I H
Workplace health & safety Health & safety – safe conditions employees & customers LA6 – 7 I M
  Health & safety drivers LA6 I L
  Health & safety vehicles LA6 I L
  Health & safetyloading and storing LA6 I L
Social Employee wellbeing Counselling or psychological support for those in need (Employee assistance programme) LA8 I L
    Employee wellbeing – workplace environment (building design) EN26 E L
  Chronic illnesses HIV /Aids for employees LA8 I L
  Other chronic illnesses LA8 I L
  Social conditions in supply chain Social conditions in the supply chain HR2, HR6, HR7 E H
  Sustainable products Innovation wrt sustainability EN26 I H
  Fairtrade™ labels and products PR3 I L
    Products meet criteria PR6 I H
    Nutrition education PR6 I L
    Responsible lending practices PR6, PR9 E H
    Responsible interest-bearing product terms PR6, PR9 I L
    Responsible non-interest-bearing product terms PR6, PR9 I L
    Responsible debt collection PR6, PR9 E L
  Customer satisfaction Treatment of customers and customer satisfaction PR5 E L
  Product safety Safety in product design PR1 I L
    Safety in product manufacture PR1 I L
  Product labelling Compliant labelling of Woolworths products PR3 I L
    Nutritional information on food products PR3 I L
  Product recall Product recall (red alert)instruction PR4 I L
    Product recall (red alert) – response PR4 I L
  Ethical advertising Transparency, truth and non-offensiveness PR6 E L
  Sustainability content Representation of sustainability concept in product advertising and promotion PR6 I H
    Representation of sustainability concept with external communications PR6 E H
    Recognition as market leader in sustainability PR8, PR9 E H
Transformation Consumer/user privacy Consumer privacy PR8, PR9 E L
    Compliance with consumer data protection legislation and regulations PR8 E L
  Sustainability research Responsiveness of BUs to sustainability research/feedback PR5 I L
  Equity ownership Transfer of economic interest to black people EC9 I H
  Managementcontrol Empowerment at board and executive level LA13 I H
  Employment equity and diversity Improve diversity of Woolworths people   LA13 – 14 I H
    Develop leadership capacity for employment  equity by means of a diversity programme LA11 – 12 I M
    Develop skills pipeline and identify skills shortage LA11 – 12 I M
  Skills development Transformation through skills development LA10/11, HR4, EC7 I M
    Accreditation of Woolworths learning programmes LA11 I M
    Establish centres of learning LA10, 11 I L
  Preferential (BEE) procurement Develop BEE supplier partners to provide core product for Woolworths EC6 I H
    Develop leadership capacity for preferential procurement EC7 I H
  Enterprise development Enterprise development in value chain HR1
EC6
I H
  Socio-economic development Level of contribution to social development SO1 I L
    Spending on social development SO1 I L
    Divisional csi or community development support SO1 I L
    Educational programmes conducted through MySchool PR6 I L
Environment Waste from selling operations Enhance customer awareness on waste management EN22 E M
    Decrease plastic bag usage by encouraging customers to use re-usable bags EN2 I L
    Use of recycled material in plastic bags EN1, EN2 I M
    Use of recycled material in trolleys and shopping baskets EN2 I L
Environment Waste from selling operations Recycling and reuse of plastic hangers EN2 E L
  Integrated waste management in stores EN6, EN28, SOI I H
  Waste –packaging Reduce clothing, general merchandise and food packaging EN26 I H
    Packaging materials that can be recycled EN2, EN26/27 I H
    Use of recycled material in product packaging EN2 I H
    Symbols on packaging to assist consumers to sort recyclable material EN1, EN2, EN20 I H
    Compostable packaging solutions EN2, EN26 I H
    Reduce paper used in Financial Services EN15 I L
  Waste – marketing Managing waste from marketing material EN22 I M
 

 

Reuse and recycling of visual/merchandising material EN22 I L
  Waste from operations Remove waste-to-landfill from distribution centres EN21, EN29 I H
    Recycling facilities in new corporate buildings EN26 I L
  Waste – IT products & consumables Recycled or reused PC equipment EN22, EN26 I L
 

 

Recycled or reused other IT equipment EN22, EN26 I L
    Reduction or reuse of IT consumable items – printer cartridges EN2 I L
    Reduction or re-use of IT consumable items – paper EN2 I L
    Safe disposal of IT products that are of a hazardous nature EN24 I L
  Carbon emissions Reduce energy usage within WWs EN3, EN5/6 I H
 

 

Direct fossil fuel reduction EN18, EN29 I H
    Direct fossil fuel reduction (transport emissions) EN2, EN26, EN29 I M
    Direct fossil fuel reduction (effective fleet management) EN18, EN29 I L
    Direct fossil fuel reduction (regional sourcing and reduction of airfreight) EN11, EN14, EN26 I H
Environment Quality of air Improve air quality through use of paints with low levels of harmful solvents EN19/20 I L
    Improve air quality through planting of trees EN19/20 I L
    Reduce harmful impact of refrigerants for both ambient and chilled cooling systems EN19/20 I L
  Water usage Management of water usage of  operations through recycling/reuse and  treatment EN8, EN10, EN21, EN26 I L
       Work with suppliers to reduce water used and improve water management (effluent) during the growing, production and manufacture of our products EN10, EN21 H
  Biodiversity Source wood from sustainable sources EN14, EN26 I H
    Source fish from approved sources only EN14, EN26 E H
          Evaluate fibres from sustainable sources(e.g. bamboo, hemp and soya products) EN14, EN26 I L
        Reduce impact of lamb production on natural biodiversity (including resolving wildlife / human conflicts) EN14, EN26 E L
        No products or by-product from threatened species EN14, EN26 E L
     Develop sustainable solution for potato farmers in Sandveld EN14, EN26 I L
        Encourage WW wine farmers in Cape floral kingdom to be part of Biodiversity and Wine initiative (BWI) EN14, EN26 E L
        Ensure that paper and board come from the most sustainable sources EN14, EN26 I L
  Organic and free range Increase organic and free-range food, locally produced where possible EN14, EN26 I H
    Increase organic cotton sales (total organic) EN14, EN26 I H
     Develop organic cotton pipeline in SA EN14, EN26 E L
  Improve environmental performance amongst suppliers Promote environmentally sound conditions in the supply base EN26 E H
  Extend ECO-Efficiency awards programme to all suppliers EN26 I L
  Set up model “green” factories with selected suppliers EN26 E L
  Establish a supplier best practice network (blank) I L
  Animal welfare Adhere to Woolworths Code of animal welfare EN15 E L
  Noise levels Manage or reduce excessive noise levels EN26 I L