The total sustainability measurement score for 2010 is 84% (2009: 79%). This shows that good progress has been made, but that there are a number of instances in which targets for 2010 have not been met. We had set 80% as a benchmark for good performance and are excited to score above that benchmark for the first time since we began measuring our progress.
The 2012 score of 67% (2009: 61%) is by necessity lower than the 2009 score, because more stringent targets apply for many of the measures, but shows good progress three years into the five-year programme.
The biggest challenges lie within the transformation and environment factors.
The scores per factor are shown below.