OUR GOALS AND COMMITMENTS

We believe that setting ambitious sustainability goals challenges our own business to do more, and inspires others to collaborate on and contribute to this vital endeavour.

Our new Good Business Journey (GBJ) strategy, is intended to enable the Group to be a leading, purpose-driven, truly connected retailer, by aiming to address the complex and interconnected sustainability challenges and opportunities we face now and into the future. It is also intended to ensure that our GBJ continues to keep us at the forefront of sustainability leadership, pushing us to innovate and collaborate with others.

When setting the goals and targets for this strategy, we aimed to achieve the following:

  • Bold and ambitious targets
  • Short-, medium-, and long-term targets set against baselines
  • Science- or context-based targets where possible
  • Alignment with global collective sustainability initiatives and commitments

Purpose

Adding Quality to Life

Vision

To Be One of the World’s Most Responsible Retailers

Strategic Enabler

Good Business Journey

GBJ Strategic Pillars

Inclusive Justice

We care about inclusive justice. We are committed to advancing it across our spheres of influence through access, diversity, and inclusion that create opportunity, strengthen representivity, and foster a genuine sense of equity and belonging

Ethical and Fair

We care about how our products are made. We are committed to a fully transparent, traceable, and ethical supply chain

Thriving and Resilient

We care for the environment. We are committed to working towards net zero impact and a just transition to a low-carbon economy

 

For some of these goals, there is currently uncertainty with regards to the pathway to achieve them. We will need to conduct groundwork to identify relevant certifications, programmes, technologies, and emerging innovation; put in place new or improved measurement and reporting processes and systems; set aside additional budget to support the business in implementation; and identify peers, NGOs, and other organisations with whom we can collaborate.

Measuring our progress against our goals

Inclusive Justice

Progress
  • Achieve B-BBEE level 3 by 2028

  • Move from ‘Achiever’ to ‘Leader’ in the UN Women’s Empowerment Principles assessment by 2028

  • Implement a five-year Employment Equity Plan to guide workforce transformation and achieve equitable representation through to 2030.

Related UN SDGs

Ethical and Fair

Progress
  • Have a fully transparent, traceable, and ethical supply chain by 2030

  • Responsibly source all key commodities from traceable sources

  • All private-label products to support regenerative farming practices by 2030

Related UN SDGs

Thriving and Resilient

Progress
  • Halve food loss and waste in our own operations and across our top 30 suppliers by 2030

  • Reduce the amount of virgin plastic in our packaging by 25% by 2030 using 2020 baseline

  • Achieve net zero carbon impact by 2040

  • Work with our suppliers and partners to create a positive water impact in waterstressed basins in our value chain by 2050

  • Source 100% of our energy from renewable sources

Related UN SDGs
Progress Key
Needs Focus: limited progress requiring support
Progressing: some progress made, but not at the expected pace
On Track: progress aligned with expectations
Achieved: target fully met or exceeded