With our vision to be one of the world’s most responsible retailers, sustainability is core to our business – it impacts everything that we do. It has been entrenched into the culture of our organisation, and is put into action through our Good Business Journey programme.
Our Good Business Journey enables a consistent approach to managing sustainability issues across the Group. The programme focuses on improving eight key areas of the business: energy and climate change, water, packaging and waste, sustainable farming, ethical sourcing, people, social development, and health and wellness, with more than 200 targets supporting these areas.
We believe that setting ambitious sustainability goals challenges our own business to do more, and inspires others to collaborate on and contribute to this vital endeavour. Meaningful, enduring impact and progress require deliberate collaboration among all our stakeholders.
In 2020, we closed out on our first Group-wide Good Business Journey goals and commitments and were pleased with our performance and achievements. See more information here:
In 2021, we launched our new Good Business Journey strategy and related Group-wide goals, Vision 2025+. It is intended to facilitate the Group’s vision of being one of the world’s most responsible retailers, by aiming to address the complex and interconnected sustainability challenges and opportunities we face now and into the future. It is also intended to ensure that our Good Business Journey continues to keep us at the forefront of sustainability leadership, pushing us to innovate and collaborate with others.