Woolworths Holdings Limited
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health and wellness

We need to create a safe and healthy working environment to enable employees to thrive. As a Food retailer, we should inspire our customers to make healthy choices by providing a wide range of healthy food options.

STRATEGY

As a Group, we continue to be a strong advocate for the protection of employee and customer health and wellness. Our employees are central to our health and wellness strategy. We aim to create a safe and healthy environment, with the necessary support structures, to enable employees to thrive both at work and at home.

We also realise that our customers’ family health and security are a top priority, so we aim to be a one-stop shop for all our customers’ health-and-wellness food needs.

The Woolworths Health Manifesto and the David Jones Food and Health strategy outline ways in which we aim to encourage customers to make healthy choices and lead a more balanced, healthier lifestyle through the provision of a variety of healthy and nutritious food options, including plant-based meals, with appropriate product labelling to assist them in making informed choices.

In summary:
Woolworths (Health Manifesto: Living Well Starts with Eating Well)

We aim to:

  • Inspire healthy lifestyles by making healthy eating satisfying, delicious, and convenient across our product ranges
  • Provide our customers with a variety of product options to meet their dietary needs
  • Innovate to improve the nutritional quality of our food
  • Promote healthy and informed choices through clear nutrition labelling

Woolworths Health Manifesto

David Jones (Food and Health strategy: Inspire and enable customers to make healthy food choices)

We have four focus areas:

  • Avoiders – to develop food products that enable customers to make informed choices when avoiding certain ingredients
  • Eat well – to enable customers to choose food that is ‘best for you’ and nutritionally ‘well balanced’
  • Claims – to communicate nutritional benefits to customers
  • Calories – to assist customers with portion control by displaying calories on the front of the pack of single-serve items

The Group is also committed to providing a safe and healthy working environment for all employees. As an employer, we know there are many different aspects to our employees’ lives; therefore, providing them with relevant and accessible wellness and occupational health and safety programmes to meet their needs is fundamental, particularly as we continue to grapple with the Covid-19 pandemic.

MANAGEMENT APPROACH

Wellness for employees includes a well-established operational occupational health and wellness model across the Group. This model is based on three pillars: movement, nutrition, and mental wellbeing. Across our regions, we continue to monitor the usage of wellness services and the success of our programmes, and evolve and refine our offerings based on this feedback. We also continue to ensure that we partner with a network of service providers to offer assistance to our employees.

Customer wellness is premised on ensuring that the Woolworths Health Manifesto and David Jones Food and Health strategy are implemented throughout all stages of product development, and that appropriate training is provided to both the food and marketing teams.

RELATED UN SDG

More information on the focus area and our performance thereon can be found in our annual Good Business Journey Report

 


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